Customer Feedback

"The quality of the Bruno Elite stair lift I recently purchased is excellent.  The "shining star" though, has been the service I have received through Keith Bullock and Josh Parnell.  Their skill set in both installation and customer service confirmed to my wife and I that we had made the correct decision in going with Stalls Medical, Inc. for our purchase."

"Jim was great to deal with. I saw his ad on Facebook and sent him a message. He called me back about an hour later.  We were scheduled to meet the next day but my mother was sick and I was unable to make the trip to Greensboro from Asheboro.  Jim brought the van to me at home the next day.  He was very knowledgeable about handicap Vans and the different options available to me.  He asked a few questions about my specific needs and offered good advice on what type of vehicle would best serve my needs.  The vehicle he brought to me was perfect for me and within my limited budget.  Due to the upcoming Christmas holidays I was concerned that we couldn't complete the deal but he arranged to get all the paperwork complete and we were able to sign everything the Friday after Christmas and he provided me with a temporary plate that allows me to use the vehicle while the licensing paperwork work winds its way thru the state system.  I'm very pleased with the van he sold me.  He was very specific about the minor details that the car needed and offered to have a headliner put in it and a lock remote repaired at a reasonable extra cost or in my case allowed me to purchase at a very fair price and let my mechanic fix those minor issues. He also allowed me to have my mechanic inspect the van prior to purchase.  His communication was beyond Excellent.  There was no pressure to purchase or hurry to make up my mind.  I would recommend him to anyone as an honest and fair sales representative for Adaptive Vans.  If you have the need of a handicap van I urge you to talk to Jim before you buy one.  He is a wealth of information and has Vans available in many price ranges.  Buying a van from Jim was unlike any other dealership I have bought cars from in the past.  I felt like I was dealing with someone who wanted to help me so that the van I bought was the van I needed."

"I have worked with Stalls Medical and Adaptive Vans. for over 25 years beginning with the purchase of a three-wheel Fortress electric scooter through Jerry Stalls before he formed Stalls Medical.  Since then, I have used Stalls Medical for three power wheelchairs and an adaptive van.  I have always felt that Jerry and the staff at Stalls Medical place the highest priority on the client and the client’s needs.  They show much care and compassion in their work to insure that the products and services provided meet the needs of each client they serve." 

"Just a quick note to let you know how much we appreciate the help we received from you, and Stall's Medical in our recent van purchase. My husband, and I decided we needed to purchase a handicap accessible van for our son, and after visiting several accessibility van dealers we decided to purchase our van from Stall's Medical. Stall's had a variety of vehicle models to choose from, with different lift types for us to experiment with, and Bonnie's expertise in knowing what questions to ask us to help us determine which lift best suited our son's needs proved invaluable to us. Bonnie's knowledge of the paperwork to help us get through the Medicaid process quickly was extremely helpful also. Thank you to Bonnie Yarsin, and Stalls Medical for making this a pleasurable buying experience from start to finish!"

“We are delighted with the lift – your crew did a great job!”

“Bonnie has been a “lifesaver” to me and my close friends.  Her passion and commitment to the client and family is evident in all of her interactions.  My friend was in a car accident and sustained a head injury several years ago.  He uses a wheelchair and needs assistance with most of his daily care.  Bonnie assisted with matching my friends to a new lift van which affords them with reliable, comfortable, and functional transportation, but Bonnie’s support has extended beyond this.  Her resource connections have been most helpful including how to do things in the most affordable ways.  You just mention something and Bonnie has a connection.  Life is easier to navigate both physically and emotionally with Bonnie in it.  She truly listens to what the client needs and wants.  As my friend says, Bonnie truly “cares” about us and we know we can count on her.  We are so thankful that she has chosen this career path.   It is a perfect “fit”.”

“The staff at Stalls Medical were very helpful during this process.”

"Just wanted you to know how much I appreciate all you did to make it possible for the van to be in our possession. Thanks for the time you took to explain everything to me. I took my parents out and they were very happy."

"You and your staff were most gracious and a pleasure to work with during a difficult time."

"From the moment we came to Stalls Medical, to the moment we left with our new van, the experience has been nothing but first class, fantastic… like working with family."

"I am writing on behalf of my family to thank you for the excellent service we received! You went above and beyond to help us find a solution. It is clear that your company understands it's customer base and looks for win-win solutions. Should the need arise, I would highly recommend Stalls Medical - Adaptive Vans to my family, friends and patients."

"I wanted to thank you for taking such good care of my Dad through the whole van-buying process. My Dad always has good things to say about you, and I think you deserve to know what a positive experience he had working with you!"

"We appreciate your help in getting my husband his power chair and lift installed in our van. Andy and Jude were very helpful. Thanks again for all you did to help my husband be as independent as he can be."

"Thank you again for all your help. You have such a dedicated staff. Jude is very professional in every way."

“Cason was courteous and helpful in getting the wheel chair as promised, thoroughly making sure it was what I needed in a wheelchair. When delivered he made sure it fit to spec’s and explained thoroughly the operation. Very pleased with him and chair.”

“Thank you for all the staff’s time. I enjoyed working with you.”

“Everyone has been so good to us. Whenever we call staff are so nice; and will help us right away.”

“Good service, enjoy Dan, explains everything, how it works, etc. How to get in touch if we have problems, etc.”

“Cason and Bob were professional, helpful, pleasant, and great customer service skills. Overall staff is very friendly.”

“Cason was very thorough when giving instructions about the power chair. It is a beautiful piece of equipment and I appreciate all the time Cason took when measuring for my custom chair. It’s perfect and I am so happy to have it."

“I think far too often we as therapist are thrown to the wolves to make these crazy important decisions without the background. I feel BEYOND lucky to have had the chance to work with each one of you. I learned (and continue to learn) so much from you.”

“Stall’s Medical as a whole is an awesome company and Charles is an extremely awesome technician/mechanic. I prefer him over any technician that’s worked on my chair. I’m extremely happy with him and he does an awesome job.”

“Todd knows each of his clients well enough to go the extra mile to make sure whatever he orders for them will be more than what they would ever expect!!! From here on he will be the only one ordering my chair.”

“In all my experiences with different companies through my son’s illness I have never experienced the degree of going the extra mile (literally), compassion, and putting the patient first that Stalls Medical has provided for us from the office staff (Joanne) persisting through a year of rejections from Medicaid to Cason who personally made a 3 hour one way to provide batteries for his chair. I can not explain how much that impacts not only the patient but the patient’s family to receive that level of caring and service. Can’t say enough good stuff about you all. You are a unique company.”

“Jim has been wonderful! “Driving” lessons, details, warranty, adjustments, and all support excellent. Thank you!”

“Cason was very kind and courteous and honest with me from the first time I met him in the hospital until he delivered my power chair. It was a pleasure working with Cason. Thank you so very much.”

“We love the family atmosphere at Stalls Medical and the stability and knowledge of the staff.”

“The whole team was great as usual. The guy that installed my EZ Lock bracket was great- even vacuumed out my van. Cason, as usual, was very professional and knowledgeable. I wouldn’t buy a chair from anyone else!”

“Jude also did great in helping us look at vans and Joanne surely helped so much with all the insurance factors. We had a great experience dealing with Stalls Medical.”

“Equipment and service exceeded all expectations. Cason was excellent in every part of this. He has a very special talent in being able to work so well with others with physical challenges. Everyone that I came in contact with at Stalls Medical was so kind and accommodating. You can tell they really care about your needs.”

“I am sending a warm “Thank You” to each and every one of you for being so diligent in making sure that my wheel chair and cushions are providing the maximum comfort while I heal from my recent fall. This type of personal care and concern is a rare treat in this fast-pacing world with its bureaucracy of medical rules and regulations. We clients are, indeed, lucky to have you in our lives.”

"My wife and I were told about Stalls Medical and Cason after meeting with another company to work on getting a wheel chair for my wife. We were just left very un-impressed with the first company we met with and learned we did not have to just settle for someone. Needing a wheel chair and seat lift for our Tahoe, well this was all a new experience for us. After meeting with Cason to talk about my wife's needs the difference in his presentation and the other experience we had was night and day. We left that meeting feeling Cason had really put our best interest up front and not knowing how this process worked told us things and did things we had not even been told about. Its emotional enough having to do something like this in the first place, but Casons personality and attitude made a huge difference. The entire team at Stalls Medical has really been great to work with."

“Cason and all of the other employees at Stalls have been wonderfully kind & helpful.”